Intern Customer Support Engineer
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Job Description
Start Your IT Career with iForce!
We're looking for an Intern Customer Support Engineer to join our growing team!
🇱🇰 This opportunity is exclusively for Sri Lankan applicants.
Are you a motivated individual with strong communication skills, a passion for technology, and an interest in helping people solve problems?
This could be the perfect opportunity to begin your career in the software industry! 💻
What You'll Do
✔️ Assist customers with software-related inquiries and support requests
✔️ Work closely with our development team to identify and resolve issues
✔️ Track customer concerns and follow up on solutions
✔️ Prepare support documentation and reports
✔️ Assist with software testing, user training, and customer guidance
✔️ Help deliver a positive customer experience
Who Can Apply?
Sri Lankan students, fresh graduates, and individuals looking to gain practical experience in IT and software customer support are encouraged to apply.
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Requirements
- What We're Looking For
- 🎯 Excellent communication skills in Sinhala and English
- 🎯 Strong interpersonal and problem-solving abilities
- 🎯 Basic IT knowledge and an interest in software applications
- 🎯 Good documentation and organizational skills
- 🎯 Ability to coordinate effectively with technical teams
- 🎯 A customer-focused mindset and willingness to learn
How to Apply
📍 Work Location: 17 Kuruppu Road, Colombo 08, Sri Lanka
🏢 Work Arrangement: On-site Internship
📩 Interested? We'd Love to Hear From You!
Send your CV to ridmi@prologics.lk
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